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Specialing in Small Business Virtual Administrative Services

My goal is to act as a catalyst to the growth of your company. Growth requires a strong foundation, and support structure that allows you to optimize the money and time required to launch and successfully run your company. I thrive in the challenge of taking a company across the Valley of Death; identifying the unique challenges and the critical issues that demand immediate attention. Traditional design consulting services employ band-aid solutions and short-sighted returns.

TOO MANY THINGS TO DO AND NOT ENOUGH TIME?


IT COULD BE AS SIMPLE THAT YOU NEED TO DELEGATE?

I recognize the benefit and strive to foster the growth and expansion of in-house talent. I believe that long term success depends on mentorship and sustained guidance; helping young companies to grow into formidable corporations. Leveraging our experiences will help your team to identify, home in, and focus on the critical issues that stand in your way.

Streamline Your Business   - Taking Charge of Processes and People

Customer Service

Managing The Day to Day

  • Schedule and manage client appointments and your calendar
  • Set up automated appointment scheduling and link your calendar to your website
  • Screen/answer emails
  • Enter contacts and information and manage your client database
  • Order supplies, equipment, and business gifts
  • Post articles and special products and events to your blog and social media accounts
  • Client invoicing and follow up on outstanding invoices
  • Set up recurring payment transactions
  • Assistance with new client on-boarding
  • Website website updates
  • Creation/updating spreadsheets for tracking business metrics

Marketing and Communications

  • Custom designed email signatures
  • Custom designed PowerPoint slide templates
  • Electronic letterhead, business card design
  • Auto-responder creation
  • Customer surveys
  • Add video and audio files to your websites
  • Podcast updates
  • Create, format and publish your newsletter
  • Format and upload blog posts
  • Set up and manage your social media pages and updates
  • Website review and critique for improvements
  • Set up a service to collect email addresses via text
Man Working at a Desk
Technology

Technology Set Up

  • Selection and set up your client database using a CRM
  • Set up cloud-based file sharing
  • Application training
  • Password management
  • Set up/training on screen sharing applications
  • Domain purchasing (url) and set up
  • Email set up on all of your devices
  • Set up for a new email platform (Office 365/Google for Business)
  • Set up/training on electronic signature platforms

Product Promotion and
E-Commerce

  • Create electronic products for sale on your website

  • Set up sales pages on your website to sell your products

  • E-commerce shopping cart set up, payment set up using credit cards and/or PayPal/Stripe

  • Create and set up affiliate (referral) marketing programs for your products

  • Send out email broadcasts to your customer database announcing/promoting your products

  • Event planning including promotion, invitations, accepting payments, catering, supplies, etc.

  • Webinar set up, support, promotion and training

Online Shopping from Home
Image by Dave Weatherall

Research

Find just the person, place or thing you’re looking for whether it’s a software solution, a hotel to host an event, or the latest technology

Social Media & Management

From LinkedIn to Twitter, Social Media is increasingly important in an online marketing mix, as they attract a large number of users exposed to content sometimes not accessible via search engines. In order to reach this audience, you would require a deep understanding of the modern social environments online.

Online Shopping from Home
Managing Finances

Bookkeeping & Accounting Services

We cater to a wide range of clients. Some we meet regularly, while others we assist just once or twice a year, based on their individual requirements. Whether you need bookkeeping services weekly, monthly, or quarterly, we're here to accommodate your needs.

Services that we specialize in:

  • Setting up books

  • ​CRA prepping

  • Financial audits 

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